Vendor Terms

Welcome to our Bulk Official Meta API Messaging Web Portal (“Platform”). These Vendor Terms and Conditions (“Agreement”) govern the use of our services by vendors, resellers, partners, and business clients (“Vendor”, “You”, “Your”). By registering, accessing, or using our services, you agree to comply with these terms. 1. Service Description Our Platform provides official messaging services using the Meta Platforms Official API, including: Bulk WhatsApp Messaging WhatsApp Business Cloud API Integration Template Message Management Automation & Chatbot Services CRM Integration Campaign Analytics All services operate in compliance with Meta Business Messaging Policies. 2. Vendor Eligibility To use our Platform, Vendors must: Be legally registered business entities Provide valid GST / Tax registration (if applicable) Use approved WhatsApp Business accounts Comply with local and international messaging regulations We reserve the right to verify vendor information at any time. 3. Compliance with Meta Policies Vendors must strictly follow: WhatsApp Business Messaging Policy Meta Platforms Commerce Policy Data Protection and Privacy Laws (including GDPR where applicable) Non-compliance may result in: Temporary suspension Permanent account termination Reporting to Meta We are not responsible for account bans caused by vendor violations. 4. Prohibited Content Vendors shall NOT send: Spam or unsolicited messages Adult, gambling, or illegal content Financial fraud or misleading offers Political propaganda (without approval) Malware or phishing links Violation may result in immediate termination without refund. 5. Message Template Approval All bulk messages must: Be approved by Meta before sending Clearly identify the business Provide opt-out options Template rejection is controlled by Meta’s automated review system. We do not guarantee approval. 6. Pricing & Payments Pricing is based on message category and conversation charges defined by Meta. All payments must be made in advance. Charges are non-refundable once messages are processed. Taxes (GST/VAT) will be applied as per government regulations. We reserve the right to revise pricing with prior notice. 7. Data Protection & Privacy Vendors are responsible for obtaining customer consent before messaging. We process data as a technology intermediary only. We do not sell or share customer data. Vendors must comply with applicable privacy laws. Data misuse will result in immediate suspension. 8. Platform Usage Vendors agree: Not to misuse APIs Not to attempt system hacking or reverse engineering Not to create multiple accounts to bypass restrictions To maintain account confidentiality System abuse may lead to legal action. 9. Service Availability We strive for 99% uptime. However: Downtime may occur due to Meta server issues Scheduled maintenance may be performed We are not liable for third-party outages 10. Account Suspension & Termination We reserve the right to: Suspend accounts violating policies Terminate services without prior notice for severe violations Report fraudulent activities Outstanding dues must be cleared before reactivation. 11. Limitation of Liability We are not liable for: Business losses due to message rejection Account bans by Meta Indirect or consequential damages Delivery delays caused by Meta infrastructure Maximum liability is limited to the amount paid for services in the preceding 30 days. 12. Indemnification Vendors agree to indemnify and hold harmless the Platform from any claims arising due to: Policy violations Illegal content Data misuse Customer disputes 13. Governing Law This Agreement shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in TN, India. 14. Amendments We reserve the right to modify these Terms at any time. Updated versions will be published on this page.