Privacy Policy
1. Introduction
Welcome to www.leadwapp.in. We operate a Bulk Official Meta API messaging platform that enables businesses to send WhatsApp messages using the official Meta Platforms Inc. (formerly Facebook Inc.) infrastructure.
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web portal and services.
2. Information We Collect
We may collect the following types of information:
A. Account Information
Name
Email address
Mobile number
Business name
Billing information
B. Customer Data (Uploaded by Users)
Contact numbers
Customer names
Message content
Media files (if applicable)
C. Technical Information
IP address
Browser type
Device information
Login timestamps
Usage logs
3. How We Use Your Information
We use collected data to:
Provide and maintain our messaging services
Facilitate WhatsApp message delivery via official WhatsApp Business API
Process payments and invoices
Improve platform performance and security
Comply with legal obligations
Prevent fraud and misuse
4. WhatsApp & Meta Compliance
Our platform operates strictly under the policies of:
WhatsApp Business Platform
Meta Platforms Inc.
Users must comply with:
WhatsApp Business Messaging Policy
Template message approval requirements
Opt-in consent requirements
We do not permit spam, unsolicited marketing, or illegal content.
5. Data Sharing & Disclosure
We do not sell or rent your personal data.
We may share data with:
Meta/WhatsApp for message delivery
Payment gateways for billing processing
Legal authorities if required by law
All third-party service providers are contractually obligated to protect your data.
6. Data Security
We implement:
SSL encryption
Secure cloud hosting
Role-based access control
Regular security audits
However, no internet-based system is 100% secure.
7. Data Retention
We retain data:
As long as your account is active
As required for legal or compliance purposes
As necessary for dispute resolution
You may request deletion of your account data by contacting us.
8. User Responsibilities
As a platform user, you are responsible for:
Obtaining proper opt-in consent from your customers
Uploading lawful and accurate data
Ensuring compliance with applicable regulations
9. Your Rights (Applicable Under GDPR & India IT Act)
Depending on your jurisdiction, you may have rights to:
Access your personal data
Correct inaccurate data
Request deletion
Restrict processing
Withdraw consent
For Indian users, we comply with applicable provisions under the Information Technology Act, 2000.
10. Cookies Policy
We use cookies to:
Maintain user sessions
Analyze traffic
Improve user experience
You may disable cookies in your browser settings.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Effective Date."